Returns & Exchanges
At Ripstop by the Roll, we want you to be fully satisfied with your gear. If your purchase doesn't meet your expectations, we offer a 30-day return policy for unused items in their original condition.
Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Ship the Items
Securely pack your items and drop off the package at any authorized carrier location within 7 days of receiving your label.
Receive Your Refund
After our team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing